Missing Piece Replacement
Sometimes we get to the finish of our puzzle and find a piece is missing. It could be someone in the house holding onto it to put in the last piece, a house pet that knocked it off the table or was hungry and ate it. It might be caught in clothing or vacuumed up after it fell off the table. Could even be caught in the carpet. Or, the piece never made it into the box. What happens then? We have a link to their piece replacement policies listed below:
EUROGRAPHICS: Please include your address and phone number, as well as the barcode, cut out from the puzzle box. Also, include one piece of the puzzle. Place these in an envelope and mail to: Eurographics Puzzles Quality Control Department 9105 Salley Street. LaSalle, Quebec H8R 2C8 Canada You will receive a replacement puzzle within 2-3 weeks. Please note: We are only able to ship replacement puzzles within the Continental U.S. and Canada..
NEW YORK PUZZLE COMPANY: Missing Piece – New York Puzzle Company
POMEGRANATE: https://www.pomegranate.com/pages/contact-us
SUNSOUT: https://shop.sunsout.com/pages/missing-pieces-and-manufacturing-issues-policy
VERMONT CHRISTMAS COMPANY: vermontchristmasco.com/missing-a-piece/
WHITE MOUNTAIN PUZZLES: Happiness Guarantee – White Mountain Puzzles